Listening in Human Services
How many times have you either asked or been asked, “Are you listening?” While we might think we know what it means to be an effective listener, different skills are needed to suit different situations. In the human services field, listening is a multi-faceted task that must take into account the needs of the client and the situation being addressed. In this first discussion, you will consider a range of listening skills and how they may be used in a human services setting. Specifically, you will identify active listening skills used within interpersonal and group settings.
Read Chapter 6 of The Interpersonal Communication Book; review the five human service career paths from Human Service Careers (Links to an external site.) provided by Films on Demand:
Consider the stages and skills associated with effective listening and reflect on the essential responsibilities associated with one human service career path.
Initial Post: Prepare a 300-word minimum reply that sufficiently addresses each of the items below. Don’t forget that it is critical to cite your sources of information, including the textbook, using APA formatting.
Communicating Messages
In the field of human services, it’s not uncommon to work with clients who are encountering a range of challenges that arouse feelings of sadness, anger, and frustration. Would you know how to engage appropriately with a client under such conditions? In this second discussion, you will identify and reflect on various elements related to conveying effective messages to clients.
Read Chapters 7 and Chapter 8 of The Interpersonal Communication Book and review the following five human service career paths from the Human Service Careers (Links to an external site.) video:
Initial Post: Imagine that you are a human service professional working in a career path that is different from the one you selected in the first discussion forum and prepare a reply that sufficiently addresses each of the items below,. Don’t forget that it is critical to cite your sources of information, including the textbook, using APA formatting.
1. DeVito, J.A. (2016). The interpersonal communication book (14th ed.). Retrieved from https://content.ashford.edu
1. Lakshmi, R. (2017). Effective Listening Enhances the Process of Communication. IUP Journal of English Studies, 12(1), 7. Retrieved from https://iupindia.in/default.asp
1. Halula, W. (Writer, Director, & Producer), & Halula, J. (Writer & Producer). (2011).Human services careers [Video file]. Retrieved from https://secure.films.com/OnDemandEmbed.aspx?token=44026&aid=18596&plt=FOD&loid=0&w=560&h=315&fWidth=580&fHeight=365
1. Basic Counseling Skills (Links to an external site.). (n.d.). Retrieved from http://www.basic-counseling-skills.com/
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