Crisis Management

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Company:  Mastercard, Inc.

Discussion Question: 

Note: see attached DQ example file I need 6 peer-reviewed articles and write one or two lines about what that article is and one or two-line on how will you use it and I want all the citations in APA 7th edition

Prior to reading this DQ, please read the CLA2 assignment and understand what the assignment is asking you to complete. 

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Once you have an understanding of the CLA2 assignment, please continue to the paragraph below to Complete DQ1.

Using the Library Information Resource Network (LIRN), JSTOR, or any other electronic journal database, research six (6) peer-reviewed articles that can be used to answer your upcoming CLA 2 assignment. Your discussion should summarize the articles in such a way that it can justify any arguments you may present in your CLA 2 assignment and should be different from the abstract. In addition to your researched peer-reviewed article, you must include an example of the article researched as it is applied by industry (company, business entity, and so forth).

Please note: This article summary should not be the only article researched for your CLA2  assignment. You may (and should) have several other articles researched to fully answer your CLA 2 assignment. The concept of this DQ is to allow students to be proactive in the research necessary to complete this assignment. You may use your article summary, partially or in its entirety in your CLA 2 assignment.

Important: Please ensure that your reference for the article is in correct APA format, as your reference in your discussion post. Depending on which electronic database you use, you should see a “Cite” selection for your article. In addition, there should be a variety of articles summarized and as such, students should have different articles summarized. Your summary MUST include ALL of the following in your DQ post (include every item in the bullet list below, or you will not receive full credit):

Do these in order:

  • In correct APA format, write the Reference of the article.
  • Clearly state what the article is about and its purpose.
  • Describe how you will use it in your upcoming assignment.
  • Repeat for a total of six (6) peer-reviewed sources.

CLA2 Question: 

Note : please do the work in attached template and template says everything that to do and it should be APA 7th edition and references and citation should be interlinked please use citation for each paragraph.

an organization should have a Crisis Management Team (CMT) and it should have written a Crisis Management Plan (CMP) (Note: For many, they have anecdotal plans and they have not considered crisis events other than what is normally covered by insurance. If they do not have a team or a plan then it is fine to just go on to the next questions.

1. Describe the team composition and its members in as great a detail as possible.

2. Note if members are on-hand or if they are virtual.

3. Ask what training the CMT has had.

4. Ask about team meetings – How often, how long, in what type of venue, if the same

members are in it all of the time or if they have changed since COVID-19 struck, and so

forth.

5. Ask if any simulations have taken place (e.g., for COVID-19, these would be

hypothetical situations for future considerations)

6. Ask if any other agency is involved (e.g., the fire department, police department, or

whatever agencies would be appropriate. The grocery industry, for example, should

have ties with the Department of Food and Agriculture and the Department of Weights

and Measures. Communications companies should have ties with the FCC. These

things are very industry specific).

7. Ask if other stakeholders were involved, and if this has changed since the COVID-19

event.

8. Then, give your account about your SWOT analysis and the potential crisis problems

associated with each part of DQ 3.1 (attached SWOT Analysis file).

9. Summarize your findings and describe ways for improvement.

Note: You will need to cite the textbook at least six (6) peer-reviewed sources.

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