web development and usability

You are to turn in an MS Word document that summarizes the Totterdale usability study found here: T08_11186_Final Printed Version from Conference.pdf.  Ensure that you address all of the relevant information from the paper. The summary is to be one page (MAX), single-spaced,  1.5-inch margins. Should you go over the allotted amount of space, I’ll just stop reading and start deducting points.  You may use bullets point sparingly.  
As you read these studies, you need to consider that you’ll be writing something similar.  So, pay attention to the methodology, scripts that were used to collect data, access to data, how the results were presented, etc.  You don’t have to know everything at this point, but you need to start thinking about your study.
Save one paragraph to discuss what you think you may use in your own study.  Demonstrate synthesis of the information by reflecting on what instruments and techniques you might use in your own usability study. 
NOTE that there is a distinct lack of a quantitative survey, it is mixed methods with emphasis on a qualitative study.  The PDF file is in drag and drop box. NO PLAGIARISM