Quality Management

 
Part 1
Tasks for Part 1 will be completed in Weeks 1–4 and should be 1,250–1,600 words.
This final draft represents Part 1 of the Key Assignment. You should treat it as a finished document in terms of grammar, formatting, all necessary sections, and complete content. All changes from Week 4 should be incorporated into Part 1 of the Key Assignment final draft.
This course is comprised of a series of Individual Project assignments that will contribute to a Key Assignment submission at the end of the course. Each week, you will complete a part of a Quality Training Manual. You will select an organization and apply your research to the development of the Quality Training Manual that is meant for the logistics and supply chain management departments.

The project deliverables are as follows:

Quality Control Manual

Use Word
Title page

Course number and name
Project name
Your name
Date

Table of Contents (TOC)

This should be on a separate page.
This should be a maximum of 3 levels deep.
If you are using an autogenerated TOC, be sure to update the fields of the TOC before submitting your project.

Section Headings

Week 1: Introduction

History of the quality management evolution
Why it is needed

Week 2: The Role of Leadership

Why it is a strategic issue
Management as a role model
New kinds of metrics

Week 3: General Quality Strategies and Tools

Establishing customer expectations
Designing quality in
Defining metrics
Mistake-proofing
Kaizen
Six Sigma

Week 4: Quality Tactics and the Logistics and Supply Chain Functions

What tools are applicable internally
What tools are applicable externally with vendors

Part 2
Tasks for Part 2 will be completed in Week 5 and will be 250–300 words. The project deliverables for this week are as follows:
Week 5: Roll-OutDescribe the process of rolling out this new company-wide quality initiative. Pay specific attention to the logistics and supply chain management functions. Include the following:A communication plan
Recommended sequence of steps to get personnel trained
Stakeholders on board (e.g., the vendor base, trucking companies, warehouse personnel)
Pl