To,

CEO

Pureprofile

The report is all about the business proposal presented for a small scale business, pureporofile, which is still on the stage of development. It is an innovative company which provides deep consumer insight to the business organizations and assists the companies in understanding their customers better and conduct effective segmentation of the target customer base (Pureprofile, 2017). The proposal is designed to explain the top management of the company importance of training the employees in different fields (sales, marketing, finance, corporate learning skills etc.).

The proposal is presented to the management of Pureprofile regarding the training of professional staff and experts of the field, who perform the task within the simulated time frame in the most affordable prices.

Organizational Issues

The major organizational issue in the organization is the lack of effective learning and development programs. The company is a small scale industry; hence, the employees need to more aggressive in their work in order to achieve better results for the fast growth of the organization. The employees in different departments need to be provided with better well designed training programs in order to keep the whole team connected and work in a specific direction with unity without any chaos. The company till now was concentrating on training the employees individually without any specific training structure and professional trainers. The managers and supervisors, who excel in their departments, can give the technical handover based on their personal experiences, which may differ from case to case. Most of the employees hired in the organization are not having much experience in the industry and hence a little immature as per the business requirement. The motivation factor to work is also a little lower than required to the involvement of small scale business. For all such reasons a strong force is required to unite the employees complete efforts in a single direction. Top level management approached to the business consultants in order to sort out the current issues (Colquitt, LePine and Noe, 2000).

Suggested Solution

The business consultant firm has gone through a detailed study within the organization by various methods like: employee one on one interviews, understanding the work style, organizational structure, assessment forms, evaluation of the employee performance etc. Based on their extensive studies they reached to a conclusion that the company requires an expertise assistance to develop an employee training program for every level of employees.  Since top management might not be able to concentrate on every employee and their training separately, hence they can outsource the training programs to a professional agency, wherein they can have a detailed research on the organization work styles, different departments and their requirements. And based on the findings, separate training programs could be designed. There are different training modules ranging from traditional, technical, personal skill enhancements etc.

The business consultant firm came up with the training proposal for the organization. The detailed proposal has been discussed as below.

Professional Corporate Trainings:

Corporate trainings are the separate training programs designed for the specific departments according to their work profile in order to enhance the working efficiency. These programs may differ as per the profile requirements. Not everyone fits in the same module.

Human resources are one of the most valuable resources of a company. The more the skilled personnel are, the more successful a company will be. Some people have the ability but they lack in presentation skills, others have the presentation skills but lack in convincing power. And some people have the curiosity to learn more and more and get better in their work profiles. For all such specific reasons the company is suggested to start up with the corporate training programs (Fallon & McConnel, 2007).

Objective of Professional Training:

 The basic objective of trainings will be:

• To design the plans and programs for every department separately.
• To integrate the organizational goals with the individual goals.
• To evaluate every participant separately, test and integrate their abilities for the benefits of organization.
• To motivate the employees.
• To increase the efficiency level for overall organization.
• To provide the equal opportunities to every individual for building skills and display best practices at their workplace.
• To provide the employees access to industry standard information.
• To provide technological training that supports within their industry.
• To share the personal experiences within professional arena and learn from practical experiences.
• To conduct the annual professional development program.
• To prepare the employees for taking next level of responsibilities within organization.

Training Plan and Structure:

The whole training plan is divided into below major plans:

Management/Supervisor Training plan:-

These training modules are specially designed for the top level management. The participants will include, supervisors, managers, team leaders, coaching team etc.

Objectives:

The leaders of the organization shall have the ability to work under pressure and still set the organizational goals as their priorities. Below training programs will set the specific goals, communicate the same to their teams, prioritize and delegate the work in their teams, resolve conflicts, perform as per standards and maintain a motivation positive work environment. Below are certain training programs:-

1. Conflict management training: Conflicts between the team members are common. It can be disaster if not handled properly. The module will train the leaders to deal the different conflict situation by role plays, practical experiences, specific discussion of probable situations etc.
2. Leadership time management training: To deliver the team result at the right time and right place are the qualities of a great team and team leader. This will train them to prioritize, the most valuable things in the efficient order.
3. Delegation trainings: Work cannot be done without a team, to delegate the responsibilities to the right person as per their efficiency are the qualities of a smart leader.
4. Communication skills training: communication of feedback in a manner where the team shall take it positively and continue to work towards organizational goals.
5. Personal Effectiveness: Productivity depends on the quality of actions and how well a leader can balance their emotions between work life and personal life. This will assist to develop a strong emotional intelligence.

Training Structure:

The duration for each training plan will be of 2 days each (full working days) or 5 days (3 hours per day) as per the business operations availability. The venue could be kept as in house that is company premises. The small batches of 10 participants in each lot can be formed in order to not hamper the productivity of the business (Tarzique, 2014).

Cost Structure and Takeaways:

The cost of each batch will be 500$ + taxes per participant inclusive of training manuals, training and coaching fees, assessments, personal evaluations, test papers and general stationary.

 Executive/front line Employees Training plan:-

These training plans are specially designed for the team members. Executives and employees directly working on the front end. If the team members are working as per the expectations set by the organization, the final results are definitely to be achieved. Pureprofile comprises of various business development executives who analyzes the business for the company and search for new customers. They have to regularly deal with new customers and handle their issues and queries. Therefore, they need to possess different skills in comparison to other employees of the organization.

Objectives:

The basic objective of such training programs are to motivate the employees and continuously and polish their abilities to perform efficiently for achievement of organizational goals, to define companies overall goals, mission and areas of responsibilities to individual employees, to encourage employee performance and behavior, to observe the employee interaction, to maintain peace in organization and to develop efficient skills. Below are certain training programs:-

1. Induction: The introduction module that includes company policies and defining individual roles and responsibilities.
2. Sales and Marketing skills: To enhance the sales and marketing techniques for the sales department.
3. Customer Service: For the employees directly dealing with the customers.
4. Technical Training: The job that demands technical knowhow to implement the structural changes in the organization (Martin, 2010).

Training Structure:

The duration for each training plan will be between 2-5 days each. The venue could be kept as in house that is company premises.

Cost Structure and Takeaways:

The cost of each batch will be 400$ + taxes per participant inclusive of training manuals, training and coaching fees, assessments, personal evaluations, test papers and general stationary etc.

Corporate Learning skills/Personal development Training plan:-

These training modules are designed for all the employees who have a hunger to learn more and prepare themselves for the next level of operations. The participants will include comparative new employees and learn to concentrate in performing the basic day to day task efficiently (Werner & DeSimone, 2011).  

Objectives:

The employee will learn very basic corporate etiquettes which generally they tend to ignore and might not have direct impact on the productivity but to improve their presentation skills and work management. Below are certain training programs:-

1. Email Writing Skills: This will assist the employees to write the formal business mails as per the corporate standards.
2. Time Management: Such training will assist the employees to develop a work life balance by setting up the priorities of their everyday task.
3. Communication skills:
4. Presentation skills: This will assist the employees to learn to make effective presentations for their business which might be very important part of their everyday task.
5. Team building activities: This will assist the employees to develop a better team bonding and work in group assignments (Dransfielld, 2000)

Training Structure:

The duration for each training plan will be of 1 days (full working days) within the company premises. The small batches of 8-10 participants in each lot can be formed in order to not hamper the productivity of the business (Rmstrong, 2006).

Cost Structure and takeaways:

The cost of each batch will be 100$ + taxes per participant inclusive of training manuals, training and coaching fees, assessments, personal evaluations, test papers and general stationary.

Training Methodology:

Below methods will be used for the process of classroom training:

• Presentations
• Lectures by experts and references
• Role plays
• Case studies and situation discussions
• Personal experience sharing
• Examples of best practices in industry
• Inclusions of facts and figures
• Data analysis
• Motivational videos and speech
• Graphical representation through charts and graphs
• Theoretical studies and essays
• Steps and procedures of different training models (Vemic, 2007).

Conclusion:

Positive implication of the training plan depends upon the suitable technique of training. An organizations performance completely depends on the performance of its employees. Trainings assist the management in employee motivation, job satisfaction and commitment. Trainings involve lots of time, efforts and money, its short term and long term benefits within the organization. It is required at all the levels of organization sort out the basic problems of the organization as discussed at the beginning.

Recommendations:

• The training models shall be designed to fulfill the specific individual needs.
• Complete support of the company with the required training facilities for which the plan is designed is mandate.
• Supportive environment within the organization eliminating any barriers of communication between the employee and the trainer.
• No burden of their regular work during the training program (Wilson, 2005).
• Enthusiasm and encouragement about the training plans.
• Effective training techniques and experienced professional trainer.
• Evaluation of the employees before and after training.
• Feedback of the participants about the trainer and training module.

References

Colquitt, J.A., LePine, L.J and Noe, R.A. (2000). Toward an integrative theory of training motivation: A meta-analytic path analysis of 20 years of research, Journal of Applied Psychology, 85(5), 678-707.

Vemic, J. (2007). Employee training & development and the learning organization, Economics and Organization, 4, 2007, 16-23.

Rmstrong, M. (2006). A Handbook of Human Resource Management Practice. Kogan Page Publishers.

Dransfielld, R. (2000). Human Resource Management. Heinemann.

Martin, J. (2010). Key Concepts in Human Resource Management. SAGE.

Fallon, L.F., McConnel, C.R. (2007). Human Resource Management in Health Care: Principles and Practice. Jones & Bartlett Learning.

Wilson, J.P. (2005). Human Resource Development: Learning & Training for Individuals & Organizations. Kogan Page Publishers.

Werner, J.M., & DeSimone, R.L. (2011). Human Resource Development. Cengage Learning.

Tarzique, I. (2014). Seven Trends in Corporate Training and Development: Strategies to Align Goals with Employee Needs. Pearson Education.

Pureprofile. (2017). About us. [Online]. Available at: https://businesses.pureprofile.com/about [Accessed on: 16 August 2017].