As e-commerce continues to grow in the United States and abroad, new consumer protection laws are needed. Use the Internet to research recent developments in consumer protection for transactions through cyberspace. (Kubasek et al., 2013, p. 754-5). Consider cyberspace consumer protections that may affect the business in which you work, in which you would like to work, or from a situation you have experienced. Think of this issue from the perspective of a business working with customers; consider how protecting customers may cost your business profits, or, how it might make your business profits by “differentiating” your business from others like it. Then, consider this from the perspective of a legislator or regulator, trying to protect customers from this situation. (Some ideas: identity theft, credit card interest rates, airline baggage fees, etc.). Be creative.
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