The implementation of balanced scorecard in a Chinese car insurance company
It was decided that the best tool to gather data about stakeholders’ thoughts with regard to the Balanced Score Card system in Tian-an Car Insurance Company would be through interviews. A detailed questionnaire and data on the findings is found in the Appendix. 4. 3. Findings. The researcher found out that the implementation of the Balanced Score Card system did not succeed in this company. […]