case study 9 training systems
CASE QUESTIONS Case 1 – Tricky Nicky Tips: This is a relatively straight forward assessment of the financial value of the training provided to the carpet cleaners. Questions 1-4 take the student step by step through the assessment. Question 5 gets the students to focus on the factors that affect performance, other than KSA deficiencies. 1. How much does the re-cleaning cost Nicky per year? […]