You have just attended a manager’s meeting about establishing self-directed, high-performing teams. The company is concerned because some of the managers are having success building self-directed, high-performing teams while others are not. A discussion occurred that identified the characteristics of the successful team building elements and compared them to those managers that have not been successful. This is a situation where those who are struggling […]

One of the major changes affecting today’s organizations is diversity in the workforce.  In the United States, perhaps more than in any other country, diversity has become the norm rather than the exception.  This reality presents new challenges for contemporary managers.  Learning new management techniques and how to apply them is paramount.  The challenges become greater when organizations venture beyond their state or country’s borders. […]

You are the head of a large department in an organization that has recently been acquired by another in which there are a significant number of foreign employees; many of whom have poor business English skills. Consequently employee communications are becoming strained and mistakes are being made. Additionally, the supervisors in your department are becoming increasingly frustrated by the expectations of upper management at Head […]

As organizations experience greater pressure to ensure profitability in an increasingly competitive environment, this may potentially cause decision makers to compromise their ideals in order to accomplish their goals. Additionally, as values and expectations change, organizations are expected to be better citizens in society. The notion that organizations exist to merely return a profit to their stockholders is fading. Stakeholders range from vendors who supply […]

Industry Forecasting: TEXT is Managerial Marketing By JAMES FINCH Website:  GE Healthcare  (http://www3.gehealthcare.com/en) Identify an industry of choice (Auto Industry, Healthcare, PC or Telecommunications). Using the PESTEL analysis from the readings, discuss and analyze the factors that may impact the industry and the successful marketing of a company’s product, for example Ford Motor Company over the next five years. Which factors are perceived to be the […]

You are the Vice President of Human Resources at Community State University. The President of the University has just informed you that the Maintenance Department is experiencing a high turnover rate in addition to an increase in disciplinary actions. You have been asked to created an effective recruitment process and discuss how recruitment can be tied to an increase in disciplinary actions. Find an article […]

Go to the Inclusion and Diversity page on the Levi Strauss corporate website and read its statement on its diversity and inclusion practices. Consider the following questions: How does this concise statement regarding diversity and inclusion link to employee engagement, innovation, and customer niches? If you were an HR professional in your organization (current or past), how would you make the business case for diversity […]

You plan is to open a gourmet coffee shop next to a college campus in Washington, DC. The hours of operation will be from 6:00 a.m. until 10:00 p.m. Monday – Friday and 7:00 a.m. until 3:00 p.m. on weekends. Initially, the coffee shop will have three (3) store managers and ten (10) coffee servers. Your local bank has preapproved your business loan based on […]

Problem Situation: The CEO of your company has asked you, the human resource manager, to conduct a study to determine whether or not male managers and female managers perceive leadership styles differently and, if differences are found, to develop a training program that will benefit gender differences in leadership. To this end you selected, randomly, 10 male managers and 10 female managers to participate in […]

Symbols of culture are called artifacts. Artifacts are the most visible and accessible level of culture. These include behaviors, stories, rituals (everyday practices that are repeated frequently), and symbols (e.g., company logos, company colors). For example, the president of a company volunteering at Habitat for Humanity is an artifact of culture. An example of symbols as an artifact of culture is Ashford University’s shield that […]