Resolving inbound and outbound calls on a daily basis the customer service representative will be in a ready status 85% of their available daily work time to be determined by logging in and out of the call system on a daily basis. On the contrary, if the system malfunctions an individual would be distress, as a result, of the deficiency and  malfunctions which will acquire the […]

Despite the current conditions, unions have not given up and, in some instances, are trying new approaches or new locations to expand membership.   One such effort is the ongoing attempt by the United Auto Workers (UAW) to establish a foothold in auto factories in the South. An attempt was made at a VW plant in Tennessee early in 2014, and after a contentious and divisive campaign, the UAW lost a close […]

Locate an example of a policy or guideline from an external source to a healthcare organization. Explain how this policy or guideline may be a constraint to a healthcare organization’s planning, or how it may shape the healthcare organization’s philosophy. For example, given that the American Academy of Pediatrics offers guidelines on child vaccinations, these guidelines might impact the ability of the healthcare organization to deliver services […]

Using the sociological perspective, write a reflective essay regarding one of the issues below. You are to discuss what the issue is, how it applies to the global perspective, and your thoughts on what can be done to resolve it. 1. Hunger 2. HIV/AIDS 3. Racism 4. Domestic violence 5. Natural disasters 6. Illiteracy 7. Deviance 8. Social inequality 9. Gender inequality 10. Economic inequality […]

To extend its international presence, Martinetti International has formed an expansion strategy focused on acquiring other like enterprises outside the European region. Martinetti, a subsidiary of a publicly owned parent company, is based in Rome where it enjoys an established brand name and superb reputation. As part of Martinetti’s globalization strategy, it has acquired Sand Coast Resort Group located in the heart of Chinatown, Singapore. […]

Mills (2014) shares in Chapter 6, “the interpretation of qualitative data is the researcher’s attempt to find meaning, to answer the ‘So what?’ in terms of the implications of the study’s findings” (p. 133).  He adds that data analysis and interpretation is “. . . a process of digesting the contents of your qualitative data and finding related threads in it” (133).  Analyze the middle […]

Read “The ‘ICE’ Strategy” on Human Resource Management (pp. 8–9) of the PDF in Aetna: Investing In Diversity Case. Also review Exhibits 6 and 7 on pp. 22–23 of the case study to see the link between Aetna’s strategic focus and the diversity outcomes that can result. From Exhibit 7, select one of the eight strategic focuses and one of the 10 diversity implications that […]

Cost of Living The City of St. Albans has a unionized police force that is coming up for a contract renewal. The police have one issue: the cost of living increases. During the past 10 years, police officers have received minimal cost of living increases, and this time they want to match what other police forces are making. They claim that their salaries are below […]

PharmaCARE (We CARE about YOUR health®) is one of the world’s most successful pharmaceutical companies, enjoying a reputation as a caring, ethical and well-run company that produces high-quality products that save millions of lives and enhance the quality of life for millions of others (Note: PharmaCARE is a hypothetical company that you will to compare to a real company as noted in the assignment criteria […]

Assignment 3.1: Determining Causes and Effects – Draft Version Due Week 7 and worth 150 points Select one (1) of the following scenarios on which to focus your cause and effect paper. Research the topic and include credible sources to support claims. Identify your purpose clearly, incorporate audience needs, establish a desired tone, and organize information/claims effectively. 1.The President of Strayer University has asked you […]