Why do some knowledge-based organizations perform well in terms of innovation but less well in terms of efficiencyTo what extent can information systems help to redress this balance? ABSTRACT In this paper, focus will be given on analysing how an innovative organisation can be in-efficient. The key role of information systems in addressing this issue will be discussed. The perspectives of various researchers will be […]

A mentor or a supervisor takes on the role of a teacher to pass on the knowledge on how to perform certain tasks. Or it can be a weekly departmental meeting where information about something new is shared. The mentor or team leader would share a new information, r the members would share something that they have learnt the past week, that they would like […]

Siemens Keep Knowledge Management Booming A review of Siemens Management Case Study Latasha Smith National University November 03, 2012 A review of Siemens Management Case Study 1. How did Siemens knowledge management system evolve? Siemens knowledge management system evolved into a formalized information system that is readily available to any employee regardless of title, rank, or position. The new implemented KMS allowed Siemens to leverage […]

Introduction Knowledge is a powerful weapon for any institution, whether belonging to business, politics, social work or art. It plays a vital role in the functioning of any organisation, especially if the organisation is a business organisation seeking to take maximum advantage of the knowledge that it is has collected and organised, making sure it is managed in a proper way. Systematic organisation of knowledge […]

The management and storage of organizational information is necessary for the attainment of organizational objectives. An analysis of Frito-Lay and RTA cases reveals that both companies needed a knowledge management system response to address the problems of access to organizational information for use mainly by staff in performing their tasks within their organizations. Both organizations engaged consultants to set up knowledge management systems for them. […]

Introduction Today, oil and gas companies around the world are not just professional organizations who specialize in mechanical drilling and extraction processes. Increased oil demands and the need for improved productivity have forced these organizations into new methods and knowledge intensive approaches. For instance information technology has now become very much an integral part of the oil exploration and oil extraction business. The collaboration between […]

Generally, knowledge is interpreted, subjective information within a context, which involves understanding and is mostly tacit, not explicit. Knowledge can take many forms. It can be in the form of thoughts, insights, ideas, lore, lessons learnt, practices, and experiences undergone to name just a few. The term knowledge management has become common in businesses throughout the world. Despite its increased prevalence, there remains a large […]

Abstract By evaluating the core policies and strategies of the NHS in the United Kingdom one can evaluate if these are aligned to the knowledge management and customer knowledge management objectives in a learning organization. The discussion will first approach the theoretical bases for these concepts as well as how they relate to one another in such an environment. Thereafter, application of these concepts will […]

Prussia core tenet of any organizational learning project is that without detecting and correcting errors in “what we know” and “how we learn,” an organization’s knowledge deteriorates, becomes obsolete, and can result in “bad” decisions. Because systematic attention to knowledge management is relatively recent, it is particularly important to detect these errors so that knowledge management does not become yet another management fad that promised […]

Presented segmentation approach comprises classic loyaltyprofitablllty link model that Is explicit for CRM, and ewe social media components direct to Social CRM. The result of presented approach is an analysis tool with data visualization for managers which significantly improves the process of customer segmentation, Presented research Is supported by implementation of proposed approach by which experiments were conducted. Additionally, the experimental results showed that proposed […]