Abstract A BPO is an area where several customer service representative (CSR) agents are located to man a bank of telephones and computer terminals. These agents are specially trained on telephone etiquette, the type of customer queries, that may arise and on how to respond to these queries in a quick and efficient manner. A BPO can also equipped with an automatic call handling system […]

People in general are naturally wary of change. Resistance to change can take many forms and it is often difficult to pinpoint the exact reasons for the resistance. Most people feel threatened and confused by the challenge of change. Emotions such as uncertainty, frustration or fear are common reactions. It is understandable therefore that people often adopt a defensive and negative attitude, and demonstrate resistance […]

Introduction Supplier involvement is a significant part in the whole process of product development. It has been highlighted a number of times that having trusted supplier relationship management in product development can lead to competitive advantage in trying to meet the fast moving pace of the market players, businesses are now in sheer pressure to develop products that are produced fast (in less time), of […]

THE UNIVERSITY OF LAHORE CS 2135- OBJECT ORIENTED PROGRAMMING | Semester Project Proposal| | | Course InstructorAbid Bashirabid. [email protected] uol. edu. pk| Guidelines for Project Proposal 1. Title Page: | Day| | Month| | Year| DATE| | | –| | | –| | | | | PROJECT TITLE:| | STUDENT INFORMATIONWrite down the detail of all group members in BLOCK LETTERS ONLY. | GROUP LEADER: […]

This paper seeks to compare Burger King (BK) with its competitor McDonald (MCD) in the restaurant industry, using their financial statements as basis in terms of profitability and management efficiency ratios for the latest fiscal year. This will also discuss the concept of operating cost, evaluate the annual and year-end results of the two companies, and interpret BK as takeover target compared with its competitors. […]

The academic phase of early MS/OR is outlined and a time-based framework to map the evolution of four MS/OR discourses informing a set of Moms currently In use Is advanced. At an undergraduate level the review Is based on a sample taken from universities and Colleges Admissions Services (AAAS) of business and management studies degrees and at a postgraduate level the review considers a sample […]

Business Portfolio Analysis is a type of a planning system adopted by the organization (organizational strategy), which is similar to the manner in which investment portfolios are managed.  According to the business portfolio analysis, an organization would have to perform only sound activities and discard the unsound ones.  Business portfolio instruments are of two types, namely, the Boston-Consulting Group (BCG) Growth-Share Matrix and General Electric […]

Introduction Every business entrepreneur is to adopt that sort of technique and management policy which can make a drastic impact on the business in order to achieve the goal and objectives set by the management. Financial management is the key to the success of any organization which is why one needs to keep a closer look at that area. Different modes of financing can be […]

PA305: Law Office Management Unit 5 Assignment ? Goals 1. Always be approachable 2. Always be responsive 3. Efficiency 4. Devote ourselves and our work to our clients 5. Dedication to the satisfaction to the satisfaction of our clients 6. Dedicated to the well-being of the client 7. Make sure all clients are happy 8. Develop a sophisticated system 9. All clients questions and concerns […]

So you’re looking to improve your online reputation. Perhaps you discovered a negative result showing up in your Google results. Or maybe your business is suffering from a critical review. Whatever the case may be, you decide you need the help of an online reputation management (ORM) firm. But how do you wade through all the sludge, and find a quality firm you can trust […]