Introduction: CareGroup was established in 1996 from a three-way merger of several hospitals in the eastern Massachusetts area. The merger was driven by the intense financial pressure and competitiveness in the healthcare community. CareGroup was the second largest hospital group in the area, and was a force to be reckoned with in the war of medical costs that included healthcare providers and employers. Problem: On Nov 13, 2002, a researcher executed an application without terminating it, which caused huge data communication traffics and led to a network crash.
The network crash could not be fixed internally and the CIO at CareGroup had to call experts from Cisco for help the next day. While Cisco engineers were fixing the problem, CareGroup employees resorted back to paper based forms as a costly and unorganized replacement to their networked computers. The network was restored five days after the crash and post-crash repairing commenced to help recovery and further potential crashes. Problem Analysis: The source of the collapse was an “out of spec” network. CareGroup integrated its multiple operating systems into a state-of-the-art IT system.
However, not well managed were the incremental changes to the network. This lack of control compromised the paths over which data flowed. That, combined with an experimental application that had been left unmonitored in a production environment, were the underlying causes for the network failure. CareGroup lacked a standardized operational flow to streamline, control, monitor, and document activities of users and researchers. There was little control and IT governance on common users to access or make changes to the network configuration.
Right after the outage, several changes were made by various users without synchronization and documenting, which worsened the outage situation. Solutions: The following are the proposed options to help solve the aforementioned problem: 1. CareGroup can implement a Disaster Recovery Plan (DRP) and Contingency Plan (CP). The DRP describes the road map through which CareGroup must deal with unpredictable, unpreventable, or potential catastrophic events. the contingency plan acts as backbone for disaster recovery and allows for a complete recovery cycle.
CP would require careful preparation and planning in order to allow CareGroup the ability to get back to a working state of affairs. 2. CareGroup should redesign the company network infrastructure to employ Virtual Private Networks (VPNs). A multi- VPN approach would enable CareGroup to maintain independency (separate virtual LANs) for their business partners. 3. Combine both options 1 and 2. 4. Outsourcing the network services. Recommendation: I recommend that CareGroup implement a disaster recovery plan, as well as adopt formal oversight of network changes and a prohibition against developers testing in a production environment.
Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.
You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.Read more
Each paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.Read more
Thanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.Read more
Your email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.Read more
By sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.Read more