Discussion Forum 5: Response to classmates discussion post (Kevin B)

I would imagine being able to find the printer and not being able to connect would be pretty frustrating. One of the first things I would check is how much users are connected to the printer and is the printer in progress. Too much users trying to connect and use a printer could possibly cause problems. Next I would see if you have possibly lost Bluetooth or Wi-Fi connection from the printer. Next step I am taking to resolve this is restarting my wireless laptop and restarting my printer. If restarting the printer and computer doesn’t help at all, the next step I am taking is looking at my anti-virus or firewall software and see if my firewall or anti-virus software is possibly blocking my connection to the printer for security reasons. If you see no evidence of your firewall or anti-virus from blocking your connection to the computer it’s time to move on to trying to reconfigure your computer. You could possibly have changed something in your network that could lead to your computer not being able to connect to your printer, like a new router or even possibly a new password used somewhere.