Personal bias and the passing of judgment are innate parts of human nature. To explore this, carefully reflect on the three scenarios below:
Personal bias can take any form, as reflected in these situations. Your preconceptions about age, race, gender, values, beliefs, mental illness, and substance abuse have the potential to influence, and possibly hinder, your relationship with a client. Case managers must be cognizant of these biases and work to address them. Identifying one’s biases requires thoughtful introspection and honesty. Coming to terms with your personal feelings and perceptions can be a challenging process. Once you have identified and addressed these biases, you can begin to work with clients in an ethical and professional manner.
For this Discussion, you consider potential personal biases of case managers. You also explore ways to address personal biases in case management.
To Prepare for this Discussion:
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