employee training

 
Select a health care facility or service (e.g., hospital, physician practice, long-term care facility, ambulance service, pharmacy, or skilled nursing facility) and select a culture, religion or ethnicity that requires specific health care accommodations.

In this scenario, you are administrators at a hospital that has seen an increase in the number of patients coming in for treatment that require the specific health care accommodations. As a result, hospital staff have repeatedly asked for more training to know how to more effectively interact with these patients.

Create a 3- to 5-minute training video to assist hospital staff with how best to interact with these patients. Cover the following in your video:

Review any policies that inform on this population.
Cite any previous cases regarding the interaction between the health care industry and the culture, religion, or ethnicity.
Review best practices typical for an organization that you selected.
Identify internal resources that would be available at the organization you selected.
Identify organizations that can assist with the population you selected.