Michelle wants to continue working at the call center, and more importantly wants to maintain the good working relationship that she has cultivated with her boss, Nikki. Neither party wants the schedule dispute to derail that relationship. Nikki knows that Michelle has started bad mouthing her to the other employees because she thinks that Nikki’s approach to scheduling people based on seniority was a lazy rather than fair. Michelle’s emotions were running high when she did this, but unfortunately the remarks started to damage Nikki’s reputation as being a good supervisor. As a result, the relationship between the supervisor and employee is now strained.
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