Introduction To Facilitate Workplace

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Questions:

1. Explain how you would ensure debriefing is conducted in a safe Environment.
2. Describe the strategies you used to facilitate open discussion and allow the participants to explore their emotions.
4. Explain the risks involved to the participants during and after the critical incident.
6. Describe further issues Aboriginal and Torres Strait Islander people may face in critical incidents.
7. Explain further operational needs identified from the incident and describe suitable emergency procedures required for similar situations.
 
 

Answers:

1.I will have been conducting the debriefing session with the two volunteers immediately after the incident so that the victims are prevented from going into further stress and anxiety. I will have an informal discussion with the two Chinese volunteers regarding the sequence of events. I will use open-ended questions towards both of them so that they are able to freely express their feelings. I would try to help them to identify the causes and the consequences of the event. I would try to understand the experience they had gone through and the causes that trigger the incident. I would try to assist them so that they could recover from the incident and can avoid triggering of any past memories where they faced similar type of racist behaviour.
 
2.I would try to make sure that the session was more of an interactive where I would try to make them feel comfortable so that they could open up to me. Open ended questions are best suited for this as it gives opportunity for the interviewee to respond as they like and share their experience in their own terms. An open information flow is welcomed. This will help them to open up to me and at the same time, they will be able to identify the causes and the consequences of the incident. 
 
3.There are lot of risks involved with the incident, as when a person is exposed to such situations they tend to feel trauma of high intensity. The incident will cause a lot of physical and mental stress, which will in turn cause the participants to feel isolated. As a result of the incidents, they may isolate themselves in the guilt of committing such acts and may take wrong steps due to the excessive mental stress they are going through. This kind of incident not only affects the participants but also the whole group who tend to go through a similar level of stress. They also may stop communicating with other people and may remember some incident from the past, which could increase their level of trauma at that moment and affect their health. This may affect the overall morale of the participants and there are lot of people who will not feel safe in this changed environment. This incident may have long-term consequences, as it will cause problem for the proper working of the organization.
 
4.The problems of the Aboriginals and the Torres islanders are even greater than the other people living in Australia. They have been oppressed, discriminated and badly treated by the other people for so many years and so the effect of trauma is far greater for them. They are being discriminated in most of the places and the stress of racial discrimination is far greater than the normal stress level. Moreover, some of these aboriginals have problem related to addiction and gambling which elevates the level of stress for them. The statistics say that most of the Aboriginals do not drink and use drugs but most of them who are in the urban areas have been under the influence of chemically substances that are illegal. This unethical and illegal engagement of the Aboriginal has caused more problems as the level of trauma and the intensity of the incidents amplifies to a different margin for the people who are under the influence of chemically induced substances.
 
 
 
5.Demobilisation and defusing are the two processes, which can be used to minimize the effect of the incident on the participants as well as on group as a whole. The purpose of demobilization is to eliminate any critical incident occurring in the workplace and affecting the mental health of the staffs. The process of demobilization includes asking the staffs to share their experiences regarding the incident. This process also helps to identify the loopholes in the organizational procedures and rectify them to prevent further incidents. Defusing is another way of reducing the amount of stress from the individuals by making sure that they are being able to pose their concerns regarding the occurrence of the incident. The function of defusing is terminating the arousal and immediate response of the incident and initiating rest on the individual committing and experiencing the incident. These emergency procedures can be used when the effect of the incident is too severe on all of the participants. Demobilization and defusing of the victims will have to be done immediately so that they are able to recover from the situation as soon as possible.

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