According to HIMSS (2010) Change Management is defined as a “structured process designed to deal directly and intentionally with the human factors involved in not just planning and implementing an EMR but through behavior change, achieving the anticipated benefits that justified the project in the first place” (pg. 3). The change management champion (leader) is ultimately responsible for navigating and guiding a team, department or entire organization through change (from start to finish). The noted paradigm shift of the U.S. health care industry and particularly, the HIM profession, change management is a useful tool/process to facilitate the numerous HIM environmental changes (i.e. technology, landscape, job responsibilities/titles).
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