You are the customer service manager for Catco International a manufacturer and online retailer of pet related products. The company has been in business for 25 years and you were brought in ten years ago to supervise the increasing staff size due to online sales. When you were hired there were two customer service representatives. Currently there are 10 customer service representatives that are your direct reports. Four of which were recent hires within the last year. In a 2000 word essay you will discuss how you will resolve potential conflict by applying effective conflict management, communication and influence techniques to this scenario.
Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.
You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.
Read moreEach paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.
Read moreThanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.
Read moreYour email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.
Read moreBy sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.
Read more