Nonverbal communication is “the use of body language as opposed to the spoken word.” What that means is that our bodies give off messages when we are, or are not, speaking. NV communication does not include what I say, but does include how I say it. This is an area in which most communicators are not aware and do not pay close attention to. When we do not pay attention to our body language, we may give off a message that we did not intend to give. Emotions, especially, are revealed in our body language and can sometime contradict, or compliment, what we say. Nonverbal specialist and trainer Janine Driver always says: “you say more than you think!”
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