Problem at State Farm Insurance

Problem at State Farm Insurance: there is too much mail sent to the clients. Despite the wonderful customer service and reputation that State Farm Insurance has, they are also known for mailing out an abundance of mail to their clients. Agencies receive regular client complaints that the mail sent is excessive and confusing. Unlike many insurance carriers that list all auto’s on the same policy, State Farm creates a policy for every home or vehicle insured creating individual mailers for each policy.
For example, a household with five cars will get ten renewal letters in one year at minimum, if there are no changes to the policies. As part of the policy update process by the automated system, all changes made to a policy generate a mailer with a new copy of policy declaration page. This becomes problematic as clients resent vast amounts of letters and being to ignore them. In many cases the clients refuse to read the letters which contain very important information (such as a cancelation notice or time sensitive requests for information) and their policies lapse.
A recent example of this took place when an angry client named Kyle complained that he was not informed that his policy had canceled. When Kyle was told that State Farm mailed him several letters his response was: “I get so many letters from State Farm that I don’t even bother opening them! ” This system I also useful and helps State Farm retain its clients by diligently reminding the clients of late payments to prevent cancellation obtain current policy holder information ensuring State Farm is collecting the correct premium.

Automation also frees up time for State Farm employees to do more important tasks and saves the company money. If the problem of excess mail fixed and State Farm went paperless, State Farm would be considered a green company. The employees affected by the change would be the underwriters that could go paperless and become more efficient; however, the printer maintenance people would be out of a job.

Don't use plagiarized sources. Get Your Custom Essay on
Problem at State Farm Insurance
Just from $13/Page
Order Essay
Place your order
(550 words)

Approximate price: $22

Calculate the price of your order

550 words
We'll send you the first draft for approval by September 11, 2018 at 10:52 AM
Total price:
The price is based on these factors:
Academic level
Number of pages
Basic features
  • Free title page and bibliography
  • Unlimited revisions
  • Plagiarism-free guarantee
  • Money-back guarantee
  • 24/7 support
On-demand options
  • Writer’s samples
  • Part-by-part delivery
  • Overnight delivery
  • Copies of used sources
  • Expert Proofreading
Paper format
  • 275 words per page
  • 12 pt Arial/Times New Roman
  • Double line spacing
  • Any citation style (APA, MLA, Chicago/Turabian, Harvard)

Our guarantees

Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.

Money-back guarantee

You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.

Read more

Zero-plagiarism guarantee

Each paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.

Read more

Free-revision policy

Thanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.

Read more

Privacy policy

Your email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.

Read more

Fair-cooperation guarantee

By sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.

Read more

Order your essay today and save 20% with the discount code WELCOME