Your management staff needs a better understanding of factors that would inhibit implementation of a Quality Assurance program at their hospital.
Identify and describe at least 10 factors that could inhibit implementation of a quality assurance (QA) program at the hospital.
Identify the characteristics, defense mechanisms, and behaviors that the hospital may observe when implementing a new QA process.
Provide at least three suggestions of how the hospital can minimize the resistance to change in their organization.
Write a two- to three-page executive summary of your findings to the management staff using APA formatting styles.
Must use credited source and in-text citations
| Assignment 2 Grading Criteria |
Maximum Points |
| Described 10 factors that could inhibit the implementation of a QA program at the hospital. |
30 |
| Identified characteristics, defense mechanisms, and behaviors that are demonstrated to resist change. |
30 |
| Provided at least three suggestions on how to minimize the resistance to change. |
30 |
| Used correct grammar, spelling, and word choice, and cited all sources using correct APA style. |
10 |
| Total: |
100 |
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