The hospitality industry is designed to deliver intangible experiences, and to do so in a way that satisfies guests. Guest satisfaction is largely based on what is known as the Service-Expectation Gap. The larger the gap between what a guest expects and what they actually experience, the lower the satisfaction with the experience. So in order to attempt to maximize the guest satisfaction, businesses work hard to manage the tangible elements of the place where the service occurs (the servicescape) in order to help guests understand what type of experience they may expect. By managing the expectations, higher levels of guest satisfaction are easier to achieve.
Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.
You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.
Read moreEach paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.
Read moreThanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.
Read moreYour email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.
Read moreBy sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.
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