Imagine that you are a network engineer at a midsized university. Your supervisor has informed you that academic personnel are experiencing problems when they attempt to access the server that contains student information such as grades, attendance, and financial information. You have access to the network devices and the server, but the client devices are located remotely so you will not be able to start from there. Suggest at least two (2) possible troubleshooting approaches to resolve the problems that the academic personnel are experiencing. Explain the primary benefits and drawbacks of each approach. Provide rationales to support your response.
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