In this assignment, you will be using a weighted decision model (also known as a weighted matrix) to help a company select a new CRM system.
Use the information given below and construct a weighted matrix model that accounts for all information to help the company make the most appropriate choice.
Begin by reading the article titled: Constructing a Weighted Matrix.
Borysowich, C. (2006). Constructing a weighted matrix (Links to an external site.). Toolbox Tech. Retrieved from
https://it.toolbox.com/blogs/craigborysowich/constructing-a-weighted-matrix-112306
You may also want to familiarize yourself with CRM selection criteria.
SelectHub. (2018). CRM software selection quick start guide (Links to an external site.). [Weblog] Retrieved from
Video to help on youtube
https://www.youtube.com/watch?v=MJsWEMDhRQ8
The company is evaluating several facets of CRM systems. These facets and their relative importance are listed below:
Each vendor’s ability to meet these criteria is rated on a scale of 1 to 5. With 5 indicating good alignment, and 1 indicating poor alignment.
Assignment Requirements:
Create a weighted decision model that evaluates these CRM systems.
Include a copy of your Microsoft Excel file that includes this model.
In one page briefly describe the evaluation and make a recommendation to the company on the system that they should select.
Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.
You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.
Read moreEach paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.
Read moreThanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.
Read moreYour email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.
Read moreBy sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.
Read more