Information systems are important in the change process because they:

A) act as conduits for feedback.

B) generally raise stress levels.

C) create fear of the unknown.

D) contradict the reward systems.

E) increase the risk of coercive tactics.

One way that communication minimizes resistance to change is by:

A)illuminating the future.

B) encouraging negotiation.

C) eliminating organizational politics.

D) promoting speedy refreezing.

E) encouraging stress management.

 The anticipatory principle emphasizes that:

A) conversations don’t describe reality; they shape that reality.

B) inquiry and change are simultaneous.

C) organizations are open books.

D) people are motivated and guided by the vision they see and believe in.

E) focusing on the positive will improve success and well-being.

Which of the following is a disadvantage of the integration strategy?

A) It is ineffective when cultures include several overlapping values.

B) It is usually slow and potentially risky due to many forces preserving the existing culture.

C) It is ineffective when companies attempt to improve existing cultures.

D) It cannot combine two cultures to form a new composite culture.

E) It fails in companies with relatively weak cultures.